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Overview

FortiSOAR helps IT/OT security teams thwart attacks by centralizing incident management and automating the myriad of analyst activities required for effective threat investigation and response. Using FortiSOAR as a central operations hub to standardize and execute these workflows enforces best practices and allows analysts to focus on what matters most to protect the organization.

FortiSOAR UI

Why FortiSOAR?

FortiSOAR unburdens security teams overloaded with too many tools to manage, too many alerts to investigate, and too many manual and repetitive processes that slow response. Using FortiSOAR, you can centralize, standardize, and automate IT/OT security operations and any critical enterprise function. With broad integrations, rich use-case functions, hundreds of pre-built workflows, and simple playbook creation, FortiSOAR supports best-in-class procedures tailored to your specific needs.

Download Solution Brief
The image shows an FortiSOAR dashboard with a FortiAI chat open on the side and a text overlay of example prompts for FortiAI. The examples are: Tell me about this malware and the attackers who use it. What IOCs are associated with this attack campaign? What response playbooks do you recommend for this alert? Tell me more about this alert and how best to respond. What MITRE techniques does this threat actor employ?

FortiAI: Generative AI Power at Every Step

FortiAI uses natural language and generative AI to guide, simplify, and automate security analyst activities. Seamlessly integrated into the FortiSOAR analyst experience, it informs and accelerates tasks such as threat investigation, response, and playbook building. FortiAI and the FortiSOAR ML-based Recommendation Engine help security teams make better informed decisions, rapidly respond to threats, and save time on even the most complex tasks.

Read the FortiAI Blog
FortiSOAR UI

Ideal for Enterprise and MSSP Deployments

The rich features, flexibility, and licensing of FortiSOAR are compelling for both enterprises and managed security services providers. Enterprises can choose from SaaS, on-premises, public cloud hosting, or trusted MSSP partners, all with the same robust functionality. FortiSOAR hierarchical, distributed, multi-tenant, and shared-tenant options, along with on-premises agents, fully support global enterprises, and the wide range of operating models required for MSSPs.

Download the FortiSOAR MSSP Solution Brief

Features and Benefits

Comprehensive Solution

500+ integrations, 800 playbooks, robust features, use-case solutions support SOC/NOC/OT efficiency

AI-Driven Security Operations

FortiAI and Recommendation Engine guide and automate analyst activities, playbook creation, and more

Built-In Threat Intelligence

 Built-in FortiGuard Labs global intelligence
& public sources enrich investigations & power actions

Content Hub and Community

Connectors, playbooks, solution packs, best-practice videos, and community drive continued benefits

No/low-code Playbook Creation

Patented design experience provides visual drag/drop & rapid development modes to create playbooks  

Flexible Deployment Options

Choice of SaaS, on-premises, public cloud hosting, or trusted MSSP partners, all with the same functionality

600

Multi-vendor integrations

800

Pre-built playbooks

400

Enterprise/MSSP customers

FortiSOAR Use Cases

icon incident management
Security Incident Management
Centralize, standardize, and automate alert investigation and response. React rapidly to attacks with complete war room tools.
icon automated workflow
NOC Response and Optimization
Trigger automatic remediation and prevention actions across multi-vendor security solutions. Automate any NOC task.
icon ot
OT Security Automation
Drive OT security with asset and vulnerability management, threat response playbooks, and full OT ecosystem integration.
Visibility Management
Asset and Vulnerability Management
Track IT/OT assets, assess risk, and automate change management workflows. Track CSVs, prioritize by risk, and automate remediation.
icon workforce operations management
Workforce and Operations Management
Automatically assign tasks, manage queues and schedules. Track and report metrics and team performance against SLAs.
icon enterprise
Enterprise-wide Efficiencies
Drive best-practice standards and efficiency for any use case with flexible and simple customization and playbook creation.

Customer and Enterprise Analyst Recognition

A 2025 Gartner Peer Insights™ Customers' Choice
KuppingerCole Leadership Compass for SOAR
ESG Economic Validation on Fortinet SecOps Fabric
Gartner Peer Insights Customers' Choice 2025 badge
Recommended by 98% of Reviewers with a 4.9/5 rating*

Fortinet named a 2025 Gartner Peer Insights™ Customers’ Choice for Security Orchestration, Automation and Response. Fortinet excelled in all categories – product capabilities, support/delivery, user willingness to recommend, review volume, and review market coverage.

*Based on 87 reviews in the 18 months ending Nov 30, 2024

Read the Blog »
diagram analyst report kuppingercole soar 24
Fortinet named #1 Innovator and a Leader again in the 2024 KuppingerCole Leadership Compass for SOAR

This report offers a deep overview of the SOAR market, significant trends, and a detailed vendor comparison to help readers choose the solution that best fits their needs.

FortiSOAR increased its leadership position with advanced features supporting GenAI, OT environments, compliance, and IT/NOC operations, along with high adoption rates across enterprise, government, and service provider organizations.

Download Report »
ESG Economic Validation: The Quantified Benefits of Fortinet Security Operations Solutions. Improved security team operational efficiency and reduced risk to the organization, each by up to 99%. Written by Aviv Kaufmann, Practice Director and Principal Economic Validation Analyst at Enterprise Strategy Group. January 2025
The Quantified Benefits of Fortinet Security Operations Solutions
As enterprises evolve, new technologies emerge, and cybercriminals introduce more sophisticated attacks, security leaders and their teams face a variety of challenges in securing the organization’s networks. This new report published by Enterprise Strategy Group details the benefits of using Fortinet Security Operations solutions, including improved operational efficiency and more effective risk management.
Download Report »

Gartner Peer Insights™ Reviews

At Fortinet, our top priority is always our customers. We're proud to be recognized as a 2025 Gartner Peer Insights™ Customers’ Choice for Security Orchestration and Automated Response. 98% of Fortinet reviewers are willing to recommend Fortinet, with a rating of 4.9 out of 5 based on 87 reviews as of November 30, 2024. gartner customers choice 2025
★★★★★
The Transformative Power of FortiSOAR in Enterprise Networks

We use more than 100 playbooks and 50+ connectors to easily integrate with security controls to ingest information and provide a single point of control. FortiSOAR resolves collaboration complexities by providing a war room, module builder, and granular RBAC. It helped us seamlessly connect all the organization's teams together.

—  Reviewer in Government

★★★★★
Boost in Productivity with FortiSOAR's Security Integration

From incident management to threat landscape reporting to automation, we are able to meet nearly 100% of our requirements with FortiSOAR. We have integrated our 10+ security tools, network, infrastructure, and other products to build playbooks for security actions. MTTR has been reduced, and productivity has improved.

— Reviewer in Healthcare

★★★★★
High Value for Money and Stellar Product Support Impress

Excellent performance. The support service is really good. The design team is helpful in creating the right BOQ. They carefully follow up on issues and technical tickets with the technical team and provide solid solutions for raised tickets.

— Reviewer in Telecom

★★★★★
Transforming OT Environment Security through FortiSOAR

We were in need of technology which can help us provide threat response by integrating the entire OT ecosystem…FortiSOAR helps us to provide a great level of integration within our environment. We are not only able to fulfill our needs, but we also have deep visibility about our OT assets and associated vulnerabilities.

— Reviewer in Manufacturing

★★★★★
A Game-changer in Addressing Security Alert Fatigue

We were struggling with multiple alert fatigue, and our team was not able to work on multiple alerts triggered on a daily basis. My experience with FortiSOAR is superb, and this is a great security technology that is a must-have in today's cybersecurity era.

— Reviewer in IT Services

★★★★★
Effective Vulnerability Assessment and Remediation with FortiSOAR

The most standout feature in FortiSOAR is the FortiAI, with which we can ask in layman’s language what should be done with the alerts received; based on the incident, FortiAI recommends the remediation action, and if any playbooks need to be created against that, FortiAI helps to build that as well.

— Reviewer in Manufacturing

Case Studies

Many of the biggest names across industry, government, and security service providers depend on FortiSOAR automated incident management as the backbone of their security operations.

FortiSOAR customers include the top 5 financial services institutions in 10 countries, the number one oil and gas producer worldwide, the largest US healthcare provider, 5 of the top 20 worldwide telecom providers, over 20 government institutions in 15 countries, 4 of the top 20 worldwide MSSPs, the top CAD/CAM software provider, and the top 5 auto and electronics manufacturers.

Over 400 enterprise, government, and MSSP customers

FortiSOAR is available as SaaS or can be deployed as a VM or container on-premises, in private and public clouds, or as a FortiCloud-hosted private solution. Whether you’re looking for a mission-critical SOC platform or a turnkey SaaS solution that can grow with your operations, FortiSOAR is the right choice to optimize your security operations.

Read the Secure Cyber Defense Case Study

FortiCare Support & Professional Services

Fortinet is dedicated to helping our customers succeed, and every year FortiCare services help thousands of organizations get the most from their investments in Fortinet's products and services. To achieve this, FortiCare follows the life-cycle approach and provides unique services to help our customers in their success journeys.

Technical Support Services

Technical Support Services

Various per-device options are available for efficient operations. FortiCare Elite option provides a 15-minute response time for critical products.

Professional Services

Professional Services

Our multi-vendor experts can design and deploy a complete best practice-based solution to help you meet your network or security objectives and adopt new capabilities.

Resources

Solution Briefs
Data Sheets
Analyst Reports
eBooks
Videos

Ecosystem

FortiSOAR provides out-of-the-box integration with over 500 multi-vendor products and you can easily create new connectors. Visit the FortiSOAR Content Hub to see the complete list and learn more.

Training & Certifications

Fortinet Certified Professional - Security Operations
In this course, you will learn about FortiSOAR architecture, and how to deploy, configure, manage, operate, and monitor FortiSOAR in a SoC environment.
Other Training
In this course, you will learn how to use FortiSOAR to design simple to complex playbooks, examine the role of FortiSOAR in mitigating malicious indicators, and learn how to create interactive dashboards to display relevant information about alerts and incidents. You will also learn how to integrate FortiSOAR with FortiGate, FortiSIEM, and FortiMail.

Free Product Demo

Experience the power and ease-of-use of FortiSOAR with a self-guided tour.

What to Expect:

  • Explore the rich threat investigation analyst experience
  • Discover playbook creation, threat intel management, and more
  • See how the GenAI advisor informs and helps execute any task

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Security Orchestration, Automation and Response, Peer Contributors, 6 February 2025

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Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.